Refund policy

• Event cancelled: every paid ticket is refunded in full, including the service fee. You do not need to ask.
• Payment could not be honoured: if an event sold out, was cancelled, or the amount paid did not match the order while you were paying, you are refunded in full automatically.

Free tickets are not charged, so there is nothing to refund. You can ask the organizer to cancel your ticket.

Refunds for any other reason, such as changing your mind or being unable to attend, are at the organizer’s discretion. Ask the organizer first, or email us at info@getstampped.com, and include your order reference, which is shown on your confirmation page.

Refunds go back to the card or account you paid with, through Paystack. Once a refund is started it can take a few working days to reach your bank, and longer for some banks.